Terms of Service

1. Agreement to Terms

By accessing or using LeadFlow AI ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

LeadFlow AI is an automated lead generation platform that monitors public online platforms (including but not limited to Reddit, LinkedIn, and Twitter) for business opportunities matching user-defined criteria. The Service provides:

• Automated monitoring of public posts and discussions
• AI-powered lead scoring and qualification
• Real-time notifications of potential business opportunities
• Response templates and engagement tools

3. User Accounts

3.1 Account Creation

You must provide accurate, current, and complete information during registration. You are responsible for safeguarding your account credentials and for all activities under your account.

3.2 Beta Access

Beta customers receive lifetime pricing guarantees as specified at the time of registration. Beta status is non-transferable.

3.3 Account Termination

We reserve the right to terminate or suspend accounts that violate these Terms, engage in fraudulent activity, or misuse the Service.

4. Acceptable Use

You agree NOT to use LeadFlow AI to:

• Send spam, unsolicited commercial messages, or harassment
• Violate the terms of service of third-party platforms (Reddit, LinkedIn, etc.)
• Impersonate others or provide misleading information
• Scrape, harvest, or collect data beyond what the Service provides
• Reverse engineer, decompile, or attempt to extract source code
• Use automated tools to create artificial engagement
• Resell or redistribute Service access without authorization

5. Subscription and Payment

5.1 Pricing

Subscription fees are charged monthly or annually as selected. Beta customers receive locked-in pricing for the lifetime of their subscription.

5.2 Billing

You authorize us to charge your payment method on a recurring basis. Payments are non-refundable except as required by law or specified in our refund policy.

5.3 Free Trial / Beta Period

Beta customers may receive a 30-day evaluation period. If you're not satisfied with the Service, contact us within 30 days for a full refund.

5.4 Cancellation

You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. No partial refunds for unused time.

6. Intellectual Property Rights

6.1 Service Ownership

LeadFlow AI, including all software, algorithms, designs, and content, is owned by UpGo Web AI Agency and protected by intellectual property laws.

6.2 User Data

You retain ownership of data you input into the Service. We retain the right to use anonymized, aggregated data for analytics and service improvement.

6.3 API and Integration

Agency tier customers receive API access subject to rate limits and acceptable use policies.

7. Data and Privacy

Our collection and use of personal information is described in our Privacy Policy. By using the Service, you consent to our data practices.

8. Third-Party Platforms

LeadFlow AI monitors public data from third-party platforms. We are not affiliated with Reddit, LinkedIn, Twitter, or other platforms. You are responsible for complying with their respective terms of service when engaging with leads.

9. Service Availability and Modifications

9.1 Uptime

We strive for 99.5% uptime but do not guarantee uninterrupted service. Maintenance windows will be communicated in advance when possible.

9.2 Changes to Service

We may modify, suspend, or discontinue features with notice to users. Beta customers retain their locked-in pricing even if features change.

10. Disclaimers and Limitations

10.1 "As Is" Service

The Service is provided "as is" without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

10.2 Lead Quality

Lead scoring is based on AI algorithms and may not be 100% accurate. You are responsible for vetting and qualifying all leads before engagement.

10.3 Third-Party Actions

We are not responsible for third-party platform changes, API limitations, or account suspensions resulting from your use of the Service.

11. Limitation of Liability

To the maximum extent permitted by law, UpGo Web AI Agency shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages exceeding the amount you paid in the last 12 months

12. Indemnification

You agree to indemnify and hold harmless UpGo Web AI Agency from claims arising from:

• Your violation of these Terms
• Your violation of third-party rights or platform terms of service
• Your use of leads or data obtained through the Service

13. Dispute Resolution

13.1 Informal Resolution

Before filing a claim, you agree to attempt informal resolution by contacting us at banmart@gmail.com.

13.2 Arbitration

Any disputes will be resolved through binding arbitration rather than in court, except where prohibited by law.

13.3 Governing Law

These Terms are governed by the laws of California, United States, without regard to conflict of law provisions.

14. Beta Customer Rights

Beta customers (first 50 sign-ups) receive:

• Lifetime 50% discount as long as subscription remains active
• Priority support via dedicated Slack channel
• Early access to new features
• Grandfathered pricing if future price changes occur

15. Contact Information

For questions about these Terms, contact:

UpGo Web AI Agency
Email: banmart@gmail.com
Website: leadsflowbot.com

16. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via email. Continued use of the Service after changes constitutes acceptance of updated Terms.

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